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Increasing customer expectations, aggressive global competition, acquisitions and merges of large organizations can create a major threat to survival of every organization, if quality of products/services is not improved to match with the customer expectations and cost is not optimized to compete in the market place.
For enhancement of value to the customer, continuous quality improvement and cost reduction have become essential for any growth-oriented organization. But quality cannot happen by itself, it has to be planned, implemented and managed in a scientific way through a Quality Management System. To make quality happen every employee of the organization requires appropriate knowledge, right skills and positive attitude to perform his/her function.
FICCI Quality Forum Federation of Indian Chambers of Commerce & Industry (FICCI) is the Apex business organization working since 1927 to strengthen the industrial and commercial base of India. FICCI Quality Forum (FQF) is the specialized division of FICCI, which strives to sharpen the competitive edge of Indian industry through training and consultancy. FQF is operating under the leadership of Dr Sanjeevan Bajaj an alumnus of Indian Institute of Management, Ahemdabad (India).
FICCI Quality Forum is having a dedicated team of qualified TQM specialists with hands-on experience of quality and environmental management in broad spectrum of organizations in India and abroad. FQF is conducting several accredited training courses in collaboration with leading international training organizations. FQF has close relationship with international organization like UNIDO, ISO and European Union Technical Assistance Agency for whom various quality related projects are being executed in India and other developing countries
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