A) Technological Solution: We have a team of associates who are skilled in providing Technological solution for your BPO whether it is an Outbound, Inbound or even Blended. We also get provide the set-up of International Call Center on lease basis in Delhi/Gurgaon/Noida at vey low rate which are generally equipped with latest technology and entire BPO facility. Mostly the technology of the particular Center is firstly verified by our experts and after which we introduce the Center to you. If u r interested to set the Technology with hi-fi Dialer Facility at your own premises then it is also set at very reasonable rate. We have solution for all sorts of Dialer whether it is Predictive, Progressive or even Manual Dialer.
B) Recruitment Solution: We have a good background for doing HR Consultancy. We know the quality of the agents to be hired for the particular process. Assistance is given to recruit skilled and well-experienced Call Center Executives having enough BPO Background. For doing this kind of job work properly, we have a team of expert HR Executives who are still working on senior levels in various BPO Companies.
C) Corporate Training: We also arrange the Soft-skills Training and Voice 'n' Accent Training as well. We have a team of Trainers who are specialized in Australian, UK and US Accent. We also have some six sigma certified Trainers. Finally we organize the Process training by the experts of the particular Process.
D) Process Solution: We generally get arrange the Contract signing with the Parent Company situated in UK/US/Australia/Canada or even from India. The Processes introduced by us are firstly verified by our Business Associates who are always involved in Market Research. We have more than 40 International Call Center Processes available.